We are Passionate – I choose to be here.
We are here because we choose to be. We have a choice to work someplace else or in a different profession.
We are committed to our purpose: making a difference in the lives of pets and the people who love them. And our niche: we take the time to know you and your pet.
We are committed to our team.
We are committed to our profession.
We are Accountable – Own it.
If I see something that needs attention, I own it and I try to solve it!
We are all in this together.
No one part of this team is greater than the whole.
Together, we accomplish more!
It’s my job! I signed up for this.
We are Positivity Warriors.
We remain adaptable and enthusiastic even when faced with challenges.
PACE: Positive Attitude Changes Everything!
I approach each day as a fresh new start.
I don’t make assumptions – I don’t take things personally.
I give the benefit of doubt and I trust my team is doing the best they can.
We use our Voice: Pets, People, Each Other.
We advocate for our patients that do not have a voice.
We commit to educating our clients so they can better help their pets. We listen to understand their needs.
We care enough to have the conversation with each other.
We are respectful, open, and positive in our approach.
We are conflict competent.
We Grow – bring it on!
We strive to do better each day.
We know better, we do better.
We commit to improving our knowledge and skills.
We share what we know and contribute to the growth of others: each other, our clients, our profession and our community.
We are responsible for establishing and achieving our growth goals both individually and collectively.
Core Focus is made up of:
Our purpose: making a difference in the lives of pets and the people who love them.
Our niche: we take the time to know you and your pet.